Salesforce Consultant

Salesforce Consultant

  • Location

    Austin, United States

  • Sector:


  • Job type:


  • Salary:


  • Contact:

    Matt Hezlep

  • Job ref:


  • Published:

    over 1 year ago

  • Expiry date:


Need 1 Salesforce Consultant in Austin, TX 


Job Description - Consultant

5+ years of Salesforce.com (SFDC) consultation and Implementation experience with robust knowledge on click configure features;

Admin Certification, Service cloud certification is must;

Should have experience in implementing Case management including Service Console, Email-to-Case, CTI, Assignments and Escalation;

Should have hands-on experience on Salesforce setups such as OWD, Permission Sets, Sharing Model, Roles, Object relationships;

Should be able to identify customization (programmatic) items and assess feasibility of customization;

Sound knowledge on configurational capabilities such as Validations, Workflows, Process Builders, Reports and Dashboards;

Knowledge on OmniChannel would be helpful;

Should have worked as Business Systems Analyst spear-heading client interactions during project life-cycle;

Should have played critical role during requirement grooming, development, testing, deployment;

Should have experience in Agile model of project execution, organizing scrum meetings and daily tracking;

Should have worked on requirement management tools like Rally, Jira and Testing tools like HP QC;

Should have experience in creating Use case models, process charts, Design documents;

Should be able to code and recommend customization options and Best Practices;